Refund policy
When paying by card, cash refunds are not allowed. The return procedure is governed by the rules of international payment systems.
To return funds to a bank card, you must fill out the "Application for the return of funds", which is sent at the request of the company to the email address, and send it along with a copy of the passport to the address (hidden)
Refunds will be made to the bank card within 21 (twenty one) business days from the date of receipt of the "Application for refund" by the Company.
To return funds for operations carried out with errors, you must apply with a written application and attach a copy of your passport and checks / receipts confirming the erroneous write-off. This application must be sent to (hidden)
The refund amount will be equal to the purchase amount. The term for consideration of the Application and the return of funds begins to be calculated from the moment the Company receives the Application and is calculated in working days, excluding holidays/weekends.
Cost of services and payment procedure, refusal of services and return of goods
1.1 The cost of services is indicated in the catalog and in the order form posted on the official Website of the Contractor, and is fixed at the time the Customer makes payment or in the invoice for payment issued by the Customer.
1.2. Payment for services is made by transferring funds in favor of the Contractor.
1.3. Upon agreement with the Contractor, payment can be made in the following ways: by bank transfer to the Contractor's settlement account.
1.4.Refunds are not made if the Customer has already started using the services of the Contractor or took part in the Event, and subsequently changed his mind.
1.5. In case of cancellation of the paid Event for reasons beyond the control of the Customer, the Customer may use one of the following options:
1.5.1. Return the funds spent on the purchase of the service in the manner and within the time limits provided for by the Regulations of the Contractor;
1.5.2. Take part in another Event or use other services of the Contractor, equivalent to the amount paid to the Contractor.
1.6. When buying a video lesson, an online course and gaining access to the lesson/course materials, the service is considered to be rendered, no refund is made.
1.8. Return of purchased goods is made in accordance with the Law on the Protection of Consumer Rights of the Russian Federation.
REQUISITES
IP Gurgenidze Revaz Vladimirovich
TIN: 503205016642
PSRN: 313503209100056
Checking account
40802810100000651996
Bank JSC "TINKOFF BANK"
TIN of the bank 7710140679
Bank BIC 044525974
Cor. bank account 30101810145250000974
Legal address of the bank
Moscow, 127287, st. Khutorskaya 2nd, 38A, building 26